Please see the headings below for information on interpreters and chaperones.
Sign Language Interpreter Service
Wigan patients can access the services of a Sign Language interpreter to accompany them to GP appointments when needed. To do this patients contact Action on Hearing on either 0845 685 8000 or email them at [email protected]. They’ll require basic information ie. patient’s name, where the appointment is, the type of appointment and they’ll make the necessary arrangements to accompany the patient to their appointment.
For patients whose first language isn’t English and who need the services of an interpreter at their GP appointment, the practice can access the services of Language Line. This is a telephone interpreter service. If you require this service at your consultation, please let a member of staff know when you book your appointment.
We are committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times. All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. Please let us know if you require one and this will be arranged.