Beech Hill Medical Practice

01942 821899

Wigan GP Alliance (Out of Hours)

01942 482848

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the The Data Protection Act (GDPR) 2018. Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

If you have a complaint or concern about the service you have received from the Doctors or any of the staff working in this practice, please let us know. We ... [continue] Complaints and compliments

How to register

We welcome new patients who wish to register with us and who live within our practice boundary.  Requests to join the practice should be addressed to the receptionists who will ... [continue] How to register

Named GP

From the 1st April 2015, all GP practices are required, by NHS England, to allocate ALL patients with a named accountable GP.  Your named accountable GP will oversee the co-ordination ... [continue] Named GP

Patient confidentiality

Confidentiality & Medical Records The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances: To ... [continue] Patient confidentiality

Patient rights and responsibilities

Within this Practice we wish to offer all our patients the highest standard of medical care. This charter sets out the standards of care that you can expect from us ... [continue] Patient rights and responsibilities

Safeguarding

We have a Safeguarding Children & Adult practice policy and all our staff undergo Safeguarding training on a yearly basis.  The Safeguarding Lead at the practice is Dr Helen Unwin.

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer ... [continue] Summary Care Record

Updating your details

If you move house or change any other details (e.g. name, telephone number), please let us know as soon as possible.  It is essential that your GP has the correct ... [continue] Updating your details

Violent or abusive behaviour

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or abusive behaviour

Contact Us

You can contact the surgery various ways:   Telephone number: 01942 821899   Nurse Reception telephone number (results line is open 2pm-3:30-pm): 01942 614307   Practice secure NHS email: [email protected] ... [continue] Contact Us